Your orders will be delivered to cargo within a maximum of 1-3 business days after bank approval is received.
Delivery times for specially produced products vary depending on the manufacturing time. Delivery information and times for such products are stated on the product pages.
If there is a problem caused by us, you will be notified based on your membership information. Therefore, it is important that your membership information is complete and accurate. Delivery is not made on holidays and holidays.
All of the products you choose will be delivered to you by our contracted cargo company.
The products you purchased will be notified to you via a confirmation e-mail. If any of the products you have selected are not in stock, you will be contacted via e-mail or phone and the customer will be clarified on how to proceed with the order.
keramosbymt.com is an online shopping site. It allows multiple users to shop at the same time. In rare cases, the consumer may purchase the same product and the product is out of stock;
If the product you paid for online is out of stock, we will contact you via e-mail or phone to clarify how to proceed with the order. If the product cannot be supplied or an alternative cannot be produced, the payment made by the Customer will be refunded.